Follow the agreed booking terms

Cargo Euro Hub calculates the quotation after your enquiry. Once you accept, an invoice is issued and payment is made before collection and carriage proceed under the agreed arrangements. Payment methods and deadlines are set individually for each customer.

Prepare billing information early

Provide the correct legal entity, billing address, relevant tax details and any purchase order reference. Explain if the billing contact differs from the person arranging transport.

Check the offer and invoice rather than assuming the terms from a previous shipment still apply. If a detail or amount is unclear, use the existing booking reference when contacting the manager. The articles below cover the most common invoice and payment questions.

Payment arrangements

• Which Payment Methods Are Available?

  Learn how payment methods are agreed for Cargo Euro Hub bookings and what to check in your quotation and invoice before arranging payment.

• Can I Pay by Bank Transfer?

  Check how to arrange a bank transfer when agreed for your freight booking, including invoice details, payment references and payment confirmation.

• Can I Pay by Invoice?

  Understand the difference between receiving a freight invoice and receiving credit terms, and how payment timing is agreed for a Cargo Euro Hub booking.

• What Currency Are Freight Quotes and Invoices Issued In?

  Check the agreed currency for your freight quotation and invoice, and clarify conversion or payment arrangements before processing a shipment payment.

• When Is Payment Due for Freight Transport?

  Understand how freight payment deadlines are agreed and why invoice processing, payment confirmation and collection timing should be coordinated early.

Invoice handling

• When Is a Freight Invoice Issued?

  Understand when Cargo Euro Hub issues the freight invoice in the booking process and which customer and shipment details should be confirmed first.

• How Do I Receive My Freight Invoice?

  Arrange the correct invoice recipient for your Cargo Euro Hub booking and learn what information to provide if an invoice has not reached your team.

• What Information Appears on a Freight Invoice?

  Review the main details to check on a freight invoice, including the billed company, service reference, amounts, currency, VAT and payment instructions.

• Can Invoice Details Be Changed?

  Learn how to request a freight invoice correction and why changes to the billed company, VAT details or amount need review before a document is reissued.

• Can I Use a Separate Billing Email Address?

  Learn how to request a separate billing contact for freight invoices while keeping shipment instructions and operational contacts clear.

VAT questions

• Is VAT Charged on Freight Transport?

  Understand why VAT on freight depends on the customer and transaction, which billing details to provide and how service VAT differs from import VAT.

• Is VAT Charged on Cross-Border Freight?

  Learn why cross-border transport is not automatically VAT-free and how the customer, service and import arrangements affect the relevant tax questions.