The booking sequence

You submit an enquiry, the manager calculates the transport price and you review the offer. Once you accept, an invoice is issued. Payment is then made under the agreed arrangements before Cargo Euro Hub proceeds with collection and carriage.

Confirm the practical details

• The accepted payment method.
• The invoice amount and currency.
• The payment reference to use.
• The agreed due date and collection implications.
• Any steps needed to identify the payment against your shipment.

If your business requires a purchase order, supplier onboarding or internal approval, raise this before the planned collection date. Administrative lead time can affect when the shipment is ready to proceed.

If you need a different method

Ask the manager to confirm whether an alternative can be accepted before sending money. A preferred method is a request until it has been agreed for the booking.

Keep the invoice and payment confirmation with the shipment records. If payment cannot be identified, provide its date, amount and reference so the manager can help resolve the discrepancy.

See bank transfers, payment against an invoice and payment due dates.