Payment deadlines are agreed individually with each Cargo Euro Hub customer. Check the invoice and the manager’s confirmation for the terms applying to your booking. The stated operating sequence is quotation acceptance, invoice, payment, then collection and carriage under the agreed arrangements.
Coordinate payment with collection
A planned collection date does not replace the payment conditions. Tell the manager how long your company needs to approve and process the invoice, particularly if supplier onboarding or a purchase order is required.
If payment is sent close to the intended collection time, ask when it can be identified and when the shipment can proceed. Do not assume every payment method is processed immediately.
If you cannot meet the deadline
Contact the manager before the due date. Explain the issue and request confirmation of the available next step. Any revised payment or collection arrangement needs to be agreed; it should not be inferred from silence or a previous booking.
Keep your teams aligned
- Give accounts the correct invoice and payment reference.
- Tell the warehouse the confirmed collection arrangement.
- Keep the booking contact available for questions.
- Notify the manager promptly of payment or shipment changes.
Clear coordination helps avoid reserving warehouse resources for an arrangement that is not yet ready to proceed.
Read payment methods, invoice timing and planning transport in advance.