The records accompanying the driver depend on the route, goods and transport procedure. Some information may travel electronically, while other records or references must be available during collection, checks or delivery. Confirm the document set before dispatch.
Typical records to discuss
- The transport document, such as a CMR where applicable.
- Delivery notes and receiving-site references.
- Relevant customs movement references and supporting documents.
- Product-specific documents required for the declared goods.
- Any agreed instructions for loading, unloading or handover.
Not every business document belongs in the driver’s paperwork. Commercial pricing and billing records should be shared with the correct authorised parties using the agreed process.
Customs references need coordination
On a relevant border route, the carrier must receive the correct references for the procedure being used. A printed invoice by itself does not prove that a declaration has been lodged or that goods are released for the next stage.
Tell your manager who is preparing the declarations and how the required references will be supplied. Do not wait until the vehicle reaches a border to discover that the responsible party is unavailable.
Prepare a consistent document set
Check addresses, product descriptions, quantities and identifiers. Remove superseded versions so the driver and consignee do not follow different instructions.
If documents are placed in a pouch on the goods, agree the location and keep them protected and accessible. Retain copies in your own records.
Cargo Euro Hub confirms the relevant transport arrangement for the booking. See freight documents, customs documentation and warehouse receiving references.