The documents needed for European road freight depend on the goods, route, commercial transaction and transport arrangement. A shipment may need a transport record, a packing list or delivery note, and customs paperwork where relevant. No single document replaces all the others.

DocumentMain purpose
Transport document or CMR where applicableRecords the carriage and consignment details
Packing listIdentifies contents and their allocation to packages
Commercial invoiceRecords the commercial transaction and values
Delivery noteHelps the consignee identify the supplied goods
Customs declarations and supporting recordsSupport the applicable import, export or transit procedure
Proof of deliveryRecords the receiving handover

For ordinary EU movements

Union goods moving between ordinary EU customs and VAT territories generally do not require import and export clearance at each internal border. Commercial, transport, product-specific or reporting records may still be necessary. Special territories and procedures need separate checking.

For the UK or Switzerland

Identify who is responsible for export and import declarations and provide the commercial information needed by the appointed representative. A CMR does not replace a customs declaration, nor does an invoice prove that customs release has been obtained.

Keep the documents consistent

Names, physical addresses, goods descriptions, quantities, weights and references should agree across the relevant records. Explain genuine differences, such as a buyer whose billing address is separate from the delivery warehouse.

Send unclear requirements to your Cargo Euro Hub manager before collection. The customs service scope must be agreed for the booking. See CMR, packing lists and customs documentation.