Give each document its proper role

A packing list identifies physical contents. A commercial invoice describes the goods transaction or supports relevant value information. A transport document records the carriage, while proof of delivery records the handover. One document should not automatically be treated as a substitute for another.

Reconcile before collection

Check names, addresses, unit counts, gross weights and references across the booking and supporting records. Explain when the buyer, shipper, consignee and billed customer differ.

Movements requiring customs procedures need additional information appropriate to the route and purpose. Use the guides below for document definitions, then review the customs section where relevant to your shipment.

Core documents

• Which Documents Are Required for European Road Freight?

  Prepare the key documents for commercial road freight and distinguish transport records, commercial paperwork and customs documents for your route.

• What Is a CMR Consignment Note?

  Understand the CMR consignment note, the information it records for international road carriage and why it differs from an invoice or customs declaration.

• What Is a Commercial Invoice?

  Learn what a commercial invoice records, how it supports cross-border shipments and why the goods invoice differs from Cargo Euro Hub’s freight invoice.

• What Is a Packing List?

  Create a useful packing list that identifies goods by handling unit and helps warehouses, carriers and customs representatives reconcile a commercial shipment.

• Commercial Invoice vs Packing List: What Is the Difference?

  Compare commercial invoices and packing lists by purpose, value information and package identification, and keep both consistent with your freight shipment.

• What Is a Delivery Note?

  Learn how a delivery note helps a business identify incoming goods and why it is different from a CMR consignment note, goods invoice or freight invoice.

• CMR vs Delivery Note: What Is the Difference?

  Compare a CMR consignment note with a delivery note and understand how each supports a different part of commercial freight and receiving records.

Booking and handover records

• What Information Must Be Included in a Freight Booking?

  Confirm the operational details of a freight booking, including final cargo measurements, addresses, loading methods, contacts and accepted service conditions.

• Who Is the Shipper and Who Is the Consignee?

  Identify the shipper and consignee in a freight booking and distinguish physical collection and delivery locations from buyers, sellers and invoice recipients.

• What Is Proof of Delivery (POD)?

  Understand proof of delivery, the handover information it can record and how to request or question a POD using the correct freight shipment reference.

• Which Documents Travel With the Driver?

  Check which transport, delivery and customs records must accompany a commercial shipment and distinguish driver paperwork from documents sent electronically.

• What Is a Freight Load List?

  Prepare a freight load list that records handling units, dimensions, weights and loading constraints so the carrier can assess capacity and unloading order.

• Which References Should Be Included in a Freight Booking?

  Provide freight booking, purchase-order, warehouse and customs references in the right places so the shipper, carrier and consignee can identify the shipment.

Trade terms and electronic records

• What Are Incoterms?

  Understand how Incoterms allocate delivery tasks, costs and risk between buyers and sellers, and why the named place and version matter for freight planning.

• What Is e-CMR?

  Learn what an electronic CMR is, how it differs from a scanned paper document and why acceptance depends on the route, participants and operating system.