A useful freight enquiry describes where the goods are, what the carrier must move and how the shipment can be handled at both addresses. Complete information helps the manager choose the right service and reduces avoidable changes to the quotation.
| Information | What to provide |
|---|---|
| Route | Collection and delivery country, postcode and city; specify any island |
| Goods | Product description, new or used condition and relevant restrictions |
| Handling units | Number and type of pallets, cartons, crates or other packages |
| Dimensions | Finished length, width and height for every different unit |
| Weight | Gross weight per unit and shipment total |
| Handling | Stackability, forklift or dock availability, tail-lift requirement |
| Timing | Earliest ready date, preferred collection date and delivery deadline |
| Contact | Business contact and email; site contact details when available |
Avoid the most common gaps
“Five pallets, about a tonne” leaves important questions unanswered. If the pallets differ, list each size and weight rather than assuming they are identical. Include the pallet itself when measuring and weighing.
Describe a firm deadline as a deadline. “As soon as possible” does not tell us whether a missed delivery date would stop production or merely postpone restocking.
Add supporting details where relevant
Photographs help with machinery, fragile cargo or unusual packaging. For the UK or Switzerland, mention the intended importer or exporter and the availability of commercial documents. Tell us if a receiving warehouse requires a slot or purchase-order reference.
Submit the enquiry through the form. A manager reviews it, calculates the price and sends the proposed conditions. Your request is not an automatic booking. Learn how to improve quotation accuracy or how to measure freight.