Measure freight in its final transport condition. Report the greatest outside length, width and height of each handling unit, including its pallet, crate, wrapping, protective frame and any projections. The carrier needs the space the complete unit actually occupies.
A reliable measurement method
- Finish packing and securing the goods.
- Measure the longest outside dimension and the greatest width.
- Measure from the bottom of the pallet or base to the highest point.
- Weigh the complete unit or add verified component weights.
- Record quantity, dimensions and gross weight for each different unit.
Do not use a product catalogue’s measurements if the shipping package is larger. Avoid averaging pallets that have different heights or weights.
Worked example
Suppose a packed unit measures 120 × 80 × 145 cm. Its external volume is 1.20 × 0.80 × 1.45 = 1.392 m³. If the goods weigh 315 kg, the pallet 25 kg and protection 8 kg, the gross weight is 348 kg.
These are illustrative figures. Weigh and measure your actual shipment; pallet weights vary.
Volume does not replace the individual dimensions
Two packages with the same volume can fit very differently in a vehicle. A long crate and a compact stack need separate handling and loading assessments. Always give all three dimensions even when you also provide total cubic metres.
If the final measurements change
Send the revised details before collection. A larger footprint, greater height or additional weight can affect equipment and price. Read how dimensions affect freight pricing and stackability.