A pallet truck, also called a pallet jack, lifts a suitable pallet a short distance above the ground so it can be moved horizontally. It is commonly used on level surfaces and may form part of an agreed tail-lift or dock-handling arrangement.

What it can and cannot do

A pallet truck can move a compatible pallet across an appropriate surface. It does not replace a forklift for high lifting, stacking or reaching into every vehicle. It also does not make stairs, loose gravel or a steep slope suitable for moving heavy freight.

The pallet needs accessible entry points and sufficient clearance. Broken boards, loose wrapping around the base or an incompatible custom skid can prevent handling.

CheckWhy it matters
Pallet entry openingsForks must enter correctly
Rated equipment capacityMust suit the actual gross load
Wheel routeNeeds a suitable clear surface
Load stabilityGoods must remain secure during movement

Preparing a shipment

Keep fork openings clear when wrapping and strapping. Secure the goods to the load carrier and declare top-heavy or unusual units. If you use a custom pallet, photographs of its base can help the carrier assess compatibility.

Who provides the equipment?

That depends on the agreed collection and delivery arrangement. A site may supply handling equipment, or the booked vehicle may include appropriate equipment for a confirmed service. Do not assume every truck carries a pallet jack.

Tell Cargo Euro Hub what is available at both addresses. See forklift requirements and tail-lift delivery for related handling options.