LTL and FTL operations start with a vehicle and loading plan suited to the shipment. LTL uses part of the truck’s capacity; FTL reserves the capacity for one customer’s load. Both require a workable collection and delivery arrangement.
Collection and loading
The shipper needs the goods ready, the agreed equipment available and the loading area accessible. A side-loaded shipment may need a forklift and clear space beside the vehicle; a dock-loaded shipment needs a compatible dock and suitable handling equipment.
For unusual cargo, provide lifting points, centre-of-gravity information and any loading sequence restrictions before the vehicle is assigned.
During the journey
A part-load vehicle may collect or deliver other compatible freight. The route and loading order must allow each consignment to be handled safely. FTL usually allows the operating plan to focus on your load, although its route can still include necessary stops and border or ferry procedures.
If transshipment is unacceptable, that must be confirmed in the service description. Do not infer a universal no-transfer commitment from “LTL” or “FTL” alone.
Arrival and unloading
The consignee should have the correct unloading equipment and relevant site reference ready. Check any time-slot requirements in advance. A carrier arriving at a warehouse is not necessarily allowed to enter immediately without a booked slot or release number.
Information that must match throughout
- Package count and load schedule.
- Gross weight and packed dimensions.
- Collection and delivery addresses.
- Site contacts and operating hours.
- Handling method and agreed appointment details.
After unloading, retain the signed delivery record and report any visible damage or shortage promptly. See proof of delivery and logistics-centre deliveries.